Party City in Salisbury, MD Closed now

Reviews about Party City

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  August 22, 2019, by Kristin Hazel
  This review if for the Salisbury MD store. I spent $20 on a monster high balloon that glides. Those of you that have kids know what I’m talking about. This balloon did not stay together for more than two hours before two pieces came apart. The leg which keeps it on the floor and the hair on one side which was barely connected. I went to the store spoke to someone and they said if I bring it back I can get my money back for it. When I got back the manager refused to give me my money back and proceeded to tape it back together with box tape. I told her it was obviously defective since I’ve had these before and they’ve never fallen apart but she refused to return it because she said the party was over. I guess she wanted me to leave my six-year-old daughter on her birthday to return a balloon that she would’ve just taped up anyway! I am beyond mad and I wish there was another store locally that you could buy balloons from! Now I have the same balloon with tape all over it and still not put together correctly! I’ve contacted corporate but haven’t heard from them. I have also emailed them twice. Does anyone else find this acceptable? I have posted pictures off all the places she had to tape this together. All 8 places she taped!